Studio support

We are here to help

Get in touch with our Sydney team for prompt assistance with harness measurements, tracking, or general enquiries.

Drop us a line

Send an enquiry

Whether your pup sits between sizes or you need an update on an Australian dispatch, our team responds within one business day.

Quick answers

Common questions

Everything you need to know about deliveries, exchanges, and fit.

Sizing
Shipping
Returns

Measurement help

Dispatch times

Size exchanges

Unsure about sizing? Share your dog's measurements and breed for a tailored recommendation.

All orders ship daily from Sydney with tracking provided across Australia.

Enjoy hassle-free size exchanges with prepaid return slips on all walking gear.